Privacy Policy
Raindrop Movement™
Last updated: 19 October 2026
1. Introduction
Welcome to Raindrop Movement™.
Your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, purchase our services, register for classes or communicate with us.
We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch data protection laws.
2. Who We Are
Raindrop Movement™ is operated by Nada Mesqui, based in Amsterdam, the Netherlands.
Data Controller: Nada Mesqui
Business: Raindrop Movement™
Location: Amsterdam, Netherlands
Website: www.raindropmovement.com
Contact Email: contact@raindropmovement.com
Business Address: [Insert business or correspondence address]
For any questions about this Privacy Policy or your personal data, please contact us using the email address provided above.
3. Personal Information We Collect
Depending on your interactions with our website and services, we may collect:
Contact information: Your name, email address and any contact details you voluntarily provide.
Purchase information: Your purchased classes or programmes, billing information, transaction details and payment status.
Registration information: Information required to manage your bookings, class registrations and participation.
Communications: Information you provide when contacting us or requesting support.
Website information: Technical information such as IP addresses, browser information, device details and website interactions, where collected through our website technologies.
We do not intentionally collect health-related information through our website forms or checkout process.
Please avoid including sensitive health information in general enquiries or other communications.
4. How We Use Your Information
We use personal information for the following purposes:
Processing purchases, payments and registrations.
Providing access to purchased classes and programmes.
Sending order confirmations, receipts and essential service communications.
Responding to enquiries and customer support requests.
Managing customer relationships and administrative records.
Maintaining the security and functionality of our website.
Complying with applicable legal and accounting obligations.
Sending marketing communications where you have provided the necessary consent.
Measuring advertising effectiveness and website interactions through Meta Pixel, where you have consented to the relevant tracking.
5. Legal Basis for Processing
Under the GDPR, we rely on the following legal bases, as applicable:
Performance of a contract: To process purchases, manage bookings and deliver services you have requested.
Legal obligations: To maintain records and fulfil applicable legal, tax and accounting requirements.
Legitimate interests: To maintain website security, prevent misuse and manage necessary business operations, where our interests do not override your rights.
Consent: For optional marketing emails and non-essential marketing tracking technologies, including Meta Pixel.
You may withdraw your consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.
6. Payment Processing
We use Stripe to process payments for our services.
When you make a purchase, information necessary to complete your payment is processed through Stripe.
Stripe may collect payment card details, billing information and transaction-related data in accordance with its own privacy practices.
We do not independently store full payment card details.
You can learn more about Stripe's privacy practices through its Privacy Policy:
7. Email Marketing
You may choose to receive marketing communications from Raindrop Movement™ about upcoming classes, events, programmes, special offers and relevant news.
Marketing consent is optional and separate from purchasing our services.
If you subscribe, we may use Systeme.io to manage and deliver these communications.
You can unsubscribe at any time by clicking the unsubscribe link included in our marketing emails or contacting us directly.
We will not require you to subscribe to promotional emails as a condition of completing a purchase.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to support essential website functions and, where you provide consent, marketing and advertising activities.
We use Cookiebot to manage cookie consent preferences.
Cookies may include:
Necessary cookies: Required for essential website functionality, including certain checkout and security functions.
Preference cookies: Used to remember certain website preferences, where applicable.
Statistics cookies: Used to understand website usage, where applicable.
Marketing cookies: Used for advertising measurement and related marketing activities, including Meta Pixel.
Non-essential cookies and tracking technologies that require consent will only be activated after you provide the relevant consent.
You may accept, reject or manage non-essential cookie categories through our cookie consent banner.
You may also withdraw or change your cookie consent preferences at any time using the cookie settings function available on our website.
For more information about individual cookies, their purposes, providers and retention periods, please refer to our Cookie Declaration.
Cookie Declaration: https://www.cookiebot.com
9. Meta Pixel and Advertising
We use Meta Pixel, a tracking technology provided by Meta, to help understand the effectiveness of advertising campaigns and measure certain interactions with our website.
Depending on the implementation and your consent preferences, Meta Pixel may process information such as:
Pages visited and website interactions.
Browser and device information.
IP address and online identifiers.
Events associated with purchases or other website actions.
Information collected through Meta Pixel may be shared with Meta for advertising measurement and related purposes.
Where required by law, Meta Pixel will only be activated after you have consented to marketing cookies and tracking.
You may withdraw your consent through our website's cookie settings.
For more information about how Meta handles personal data, please review Meta's Privacy Policy:
https://www.facebook.com/privacy/policy/
10. Third-Party Service Providers
We use the following services to operate our website and business:
Systeme.io: Website functionality, checkout pages, customer records, email communications and related business services.
Stripe: Secure payment processing and transaction management.
Meta: Advertising measurement and website interaction tracking, subject to applicable consent requirements.
Cookiebot: Cookie consent management and related compliance functionality.
These providers may process personal data according to their respective roles, contractual arrangements and applicable privacy policies.
We only share personal information where necessary for the purposes explained in this Privacy Policy or where otherwise permitted or required by law.
11. International Data Transfers
Some of our service providers may process or store personal information outside the European Economic Area (EEA).
Where such transfers occur, we will ensure they comply with applicable GDPR requirements, including the use of recognised adequacy decisions or appropriate safeguards where required.
Information about the applicable safeguards may be requested using the contact details in this policy.
12. Data Retention
We retain personal information only for as long as necessary for the purposes for which it was collected, subject to applicable legal requirements.
The relevant retention periods or criteria are:
Customer and booking information: [Insert retention period or criteria].
Purchase and accounting records: [Insert period required by applicable Dutch law].
Customer enquiries: [Insert retention period or criteria].
Marketing subscriptions: Until consent is withdrawn or the information is no longer required, subject to retaining limited suppression records where necessary.
Cookie and tracking information: According to the retention periods disclosed in our Cookie Declaration and applicable provider documentation.
When personal data is no longer required, we will delete or anonymise it as appropriate.
13. Data Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
These measures may include secure service providers, access controls and other safeguards appropriate to the nature of the information processed.
Although we take reasonable precautions, no online system can guarantee absolute security.
14. Your Rights Under the GDPR
Where applicable, you have the right to:
Request access to your personal data.
Request correction of inaccurate information.
Request deletion of your personal data in certain circumstances.
Request restriction of processing.
Object to certain processing activities, including direct marketing.
Request data portability where applicable.
Withdraw consent at any time where processing relies on consent.
Lodge a complaint with a relevant data protection supervisory authority.
To exercise your rights, please contact us at contact@raindropmovement.com
We will respond to requests within the timeframes required by applicable law.
You may also contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):
https://autoriteitpersoonsgegevens.nl/en
15. Children's Privacy
Our website is not intended to collect children's personal data without an appropriate legal basis and any safeguards or parental authorisation required by applicable law.
If you believe that personal data relating to a child has been collected inappropriately, please contact us.
16. Third-Party Websites
Our website may contain links to external websites and services.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
17. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, technology or legal obligations.
Any updated version will be published on our website with a revised effective date.
Where required, we will provide additional notice of significant changes.
18. Contact Us
For privacy-related enquiries or requests, please contact:
Raindrop Movement™
Owner: Nada Mesqui
Location: Amsterdam, Netherlands
Email: contact@raindropmovement.com
Website: www.raindropmovement.com
